Frequently Asked Questions
Everything you need to know about your enewton jewelry experience.
How should I care for my enewton jewelry?
Our pieces are designed for worry-free wear. Most items are waterproof and sweatproof, but we recommend rinsing with fresh water after contact with chlorine or salt water to maintain their signature shine.
What materials are used in enewton products?
We specialize in high-quality gold-filled materials and sterling silver. Gold-filled jewelry contains a thick layer of 14kt gold pressure-bonded to a core, making it significantly more durable than traditional gold plating.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-3 business days, and you will receive a tracking number via email as soon as your package departs our facility.
Can I return or exchange my order?
Yes, we accept returns on unworn items in their original packaging within 30 days of purchase. Please note that personalized or final sale items are not eligible for return.
How do I determine my bracelet size?
Most of our signature bracelets are designed with a standard 6.25-inch circumference for a comfortable fit. We also offer select styles in 'extended' or 'small' sizes to ensure the perfect fit for every wrist.
Do you offer a warranty on your jewelry?
We stand behind the quality of our craftsmanship. enewton provides a limited warranty against manufacturing defects. If you experience an issue with your piece, please contact our customer service team with your order details.